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Frequently Asked Questions & Answers
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If you are taking the Open Water Diver course, please follow the steps below and complete the preview of the digital learning materials.

1. Download the SSI app (or log in to the website)
Once we have completed the registration for the course participants, an email from SSI will be sent to your registered email address. Please follow the instructions in the email to download the app and log in. (Recommended) You can also log in via a computer. If you have not received the email from SSI, please contact us immediately.


2. Check "My Profile"
From the menu, select My Profile and verify your information. If there are any errors, please edit them. Note that changing your email address will also change your login information. You will also need to upload a photo and register your personal information for the issuance of the C-card, so please complete the registration accordingly.


3. Fill in the forms
From the app home screen, tap "More" in the bottom right corner, then select "Courses". The following forms will appear, so select "Fill out online" for each and provide the required information.

・Responsible Diver Code
・Diver Medical & Health Check Form
・Acknowledgement of Risk and Responsibility


4. Start the course preview
From the app home screen, tap "More" in the bottom right corner, then select "Courses". The digital materials for the Open Water Diver course you registered for will appear, so proceed with the preview. At the end of each chapter, there are review questions—please answer them. Review any incorrect answers by reading the materials again until you pass.

*Some videos may not display in the SSI app.
To watch videos, open the following website using a browser (Chrome, Safari, etc.) on your computer or smartphone.

 SSI Login Page
 https://my.divessi.com/login


5. Apply the knowledge
On the day of the course, after the academic lessons and 50-question test for Open Water Diver, you will practice the required diving skills in the pool. Then you will go to the sea to confirm your skills while enjoying diving.

6. Certification
The instructor evaluates your underwater performance, and if there are no issues, you will be certified. A digital card will be issued immediately, and you will officially hold the Open Water Diver qualification.

*If you would like a plastic card, please log in to the SSI website,
go to “Training > Education > Certifications,” and click “Order Replacement Card.” Confirm your profile photo and address, then proceed with the order yourself.

*If you cancel the course after registration (payment completed), a fee of 1,000 THB per person for the learning materials will be charged. Please understand in advance.

If you are taking the SSI Advanced Open Water Diver course, please follow the steps below and complete the preview of the digital learning materials.

1. Download the SSI app (or log in to the website)
Once we have completed the registration for the course participants, an email from SSI will be sent to your registered email address. Please follow the instructions in the email to download the app and log in. (Recommended) You can also log in via a computer. If you have not received the email from SSI, please contact us immediately.


2. Check "My Profile"
From the menu, select My Profile and verify your information. If there are any errors, please edit them. Note that changing your email address will also change your login information. You will also need to upload a photo and register your personal information for the issuance of the C-card, so please complete the registration accordingly.


3. Fill in the forms
From the app home screen, tap "More" in the bottom right corner, then select "Courses". The following forms will appear, so select "Fill out online" for each and provide the required information.

・Responsible Diver Code
・Diver Medical & Health Check Form
・Acknowledgement of Risk and Responsibility


4. Start the course preview
From the app home screen, tap "More" in the bottom right corner, then select "Courses". The digital materials for the Advanced Open Water Diver course you registered for will appear, so proceed with the preview. At the end of each chapter, there are review questions—please answer them. Review any incorrect answers by reading the materials again until you pass.
The following five subjects are planned for this course. You only need to preview the required topics.

   ・Deep Diving (Required)
   ・Navigation (Required)
   ・Perfect Buoyancy
   ・Wreck Diving
   ・Waves, Tide & Current
   ・Boat Diving
   ・Photo & Video (additional camera rental fee applies)
   ・Nitrox (additional Nitrox tank fee applies)

*Some videos may not display in the SSI app.
To watch videos, open the following website using a browser (Chrome, Safari, etc.) on your computer or smartphone.

 SSI Login Page
 https://my.divessi.com/login


5. Certification
The instructor evaluates your underwater performance, and if there are no issues, you will be certified. A digital card will be issued immediately, and you will officially hold the Advanced Open Water Diver qualification.

*If you would like a plastic card, please log in to the SSI website, go to “Training > Education > Certifications,” and click “Order Replacement Card.” Confirm your profile photo and address, then proceed with the order yourself.

*If you cancel the course after registration (payment completed), a fee of 1,000 THB per person for the learning materials will be charged. Please understand in advance.

If you are taking the SSI Advanced Open Water Diver (Deep Diving) course, please follow the steps below and complete the submission of documents and preview of learning materials.

1. Fill out forms: Print the forms from the URL below, complete them in advance, and bring them on the day of the course.

      SSI Continuing Education Form
      https://houbou-ya-phuket.com/document/images/AA_liability_phuket.pdf

  • Student Registration Information: *Fill in your personal information
  • Emergency Contact: *Fill in your personal information
  • SSI Responsible Diver Code: *Required (signature & date)
  • Liability Waiver: *Required (signature & date)
  • Medical History Form: *Required (signature & date)
    <If any "yes" is indicated for required items, a doctor’s signature is required.>
      *For minors, parent/guardian signature and date are required.

2. Manual / Review Questions
      Print out the answer sheets and bring them on the day (photo acceptable).
*The fee for the Advanced Open Water Diver course (Deep Dive section only) is 1,000 THB per person. Please prepare cash to pay on the boat.
*Completion of the Deep Dive section does not grant certification. For this course only, you will participate as a trainee and can dive beyond 18m under the supervision of your instructor.

If you are taking the SSI Nitrox Specialty course, please follow the steps below and complete the preview of the digital learning materials.

1. Download the SSI app (or log in to the website)
Once we have completed the registration for the course participants, an email from SSI will be sent to your registered email address. Please follow the instructions in the email to download the app and log in. (Recommended) You can also log in via a computer. If you have not received the email from SSI, please contact us immediately.


2. Check "My Profile"
From the menu, select My Profile and verify your information. If there are any errors, please edit them. Note that changing your email address will also change your login information. You will also need to upload a photo and register your personal information for the issuance of the C-card, so please complete the registration accordingly.


3. Fill in the forms
From the app home screen, tap "More" in the bottom right corner, then select "Courses". The following forms will appear, so select "Fill out online" for each and provide the required information.

・Responsible Diver Code
・Diver Medical & Health Check Form
・Acknowledgement of Risk and Responsibility


4. Start the course preview
From the app home screen, tap "More" in the bottom right corner, then select "Courses". The digital materials for the Nitrox Specialty course you registered for will appear, so proceed with the preview. At the end of each chapter, there are review questions—please answer them. Review any incorrect answers by reading the materials again until you pass. After completing all chapters, take the final test.

*Some videos may not display in the SSI app.
To watch videos, open the following website using a browser (Chrome, Safari, etc.) on your computer or smartphone.

 SSI Login Page
 https://my.divessi.com/login


5. Practical application
On the day of the tour, after a brief review lecture of the Nitrox Specialty course, you will dive using a Nitrox tank. There are no complex procedures underwater; you will practice setting your dive computer before the dive and check the no-decompression limits during the dive while enjoying your dive.

6. Certification
Your final test results (75% passing score) and your underwater performance will be evaluated by the instructor. If there are no issues, you will be certified, and a digital card will be issued. If you do not reach the passing score, a retest can be taken.

*If you would like a plastic card, please log in to the SSI website, go to “Training > Education > Certifications,” and click “Order Replacement Card.” Confirm your profile photo and address, then proceed with the order yourself.

*If you cancel the course after registration (payment completed), a fee of 1,000 THB per person for the learning materials will be charged. Please understand in advance.

Participants in the Refresh Course (Scuba Skill Update) should follow the steps below and review the digital learning materials.

1. Download the SSI app (or log in to the website)
After we complete your registration, SSI will send an email to your designated email address. Please follow the instructions in the email to download and log in to the app (recommended). You may also log in via a computer. If you have not received the email, please contact us promptly.


2. Check My Profile
From the menu, select "My Profile" to review your information. Correct any errors, but note that changing your email will also change your login credentials. Additionally, to issue your C-card, please upload your photo and enter your personal information, including your address.


3. Enter information into "Documents"
From the app home screen, select "More" → "Courses". The following documents will appear. For each, select "Fill Out Form Online" and complete the required information:

• Responsible Diver Code
• Diver Medical & Health Checklist
• Assumption of Risk and Waiver of Liability


4. Start reviewing the course
From the app home screen, select "More" → "Courses". The digital materials for the Scuba Skill Update course you enrolled in will appear for review.


* Videos may not display within the SSI app. To view videos, please open the following website in a browser on your computer or smartphone (Chrome, Safari, etc.) for review:

SSI Login Page
https://my.divessi.com/login

5. Practical application
On the day of the tour, staff will guide you through basic shallow-water skill practice and review equipment usage and necessary diving skills so you can enjoy your dive.

* If you cancel after registering (after payment), a material fee of 500 THB per person will apply. Thank you for your understanding.

Participants in the Basic Diver (Introductory Dive) program will receive a digital certificate after completing the dive. To issue the certificate, please follow the steps below to register your information.

1. Download the SSI app (or log in to the website)
After we complete your registration, SSI will send an email to your designated email address. Please follow the instructions in the email to download and log in to the app (recommended). You may also log in via a computer. If you have not received the email, please contact us promptly.


3. Enter information into "Documents"
From the app home screen, select "More" → "Courses". The following documents will appear. For each, select "Fill Out Form Online" and complete the required information:

• Responsible Diver Code
• Diver Medical & Health Checklist
• Assumption of Risk and Waiver of Liability


4. Future application
The SSI Basic Diver program counts as credit toward the Open Water Diver course. If you take the Open Water Diver course within six months, one of the four required ocean training dives will be waived. This allows completion of the course in as little as two days (Day 1: theory/pool, Day 2: three ocean dives).

Thailand offers some of the world's top dive sites, so consider pursuing your license next time!

SSI Open Water Diver
https://houbou-ya-phuket.com/diving/course/ow/ow.html

* If you cancel after registering (after payment), a material fee of 200 THB per person will apply. Thank you for your understanding.

  • The boat is small, and motion sickness medicine is limited. We recommend bringing your own and taking it before boarding.
  • The toilet is a traditional Thai-style toilet. After use, please flush using the manual bidet installed on the wall.
  • The toilet is a marine toilet, and everything is discharged into the sea. For environmental protection, do not flush tissue paper.
  • There is no designated smoking area. You may smoke outside the boat, but please use a portable ashtray or bottle and do not throw cigarette butts into the sea.
  • Water and soft drinks are provided for free in a box on board.
  • Towels are not provided. Please bring your own.
  • There is no shower. You may use the hose located at the stern of the boat.
  • There is no changing room on board.
  • Accompanying guests will remain on board; there is no landing on the islands.
  • Shared tours: During trolling, one rod per person is not used; you will take turns reeling in fish. For bottom fishing, one rod per person is provided.
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E-TRAVEL INFORMATION CO.,LTD.
135/31 Moo 4, Patak Villa Soi 1.,T.Rawai, A.Muang, Phuket 83130 TEL:+66-81-088-2031